Shipping & Delivery Policy – Velraj

At Velraj, we are committed to delivering your premium shirts, dhoties, and matching sets safely and on time. Every order is carefully packed with attention to quality and presentation to ensure a seamless shopping experience.

Order Processing

All confirmed orders are processed within 1–3 business days after successful payment verification. Orders placed on Sundays or public holidays will be processed on the next working day.

Customized or bulk orders may require additional processing time.

Shipping Coverage

We currently offer shipping across India and selected international locations. Delivery availability may vary depending on the destination serviceability.

Estimated Delivery Time

• Tamil Nadu: 2–4 Business Days
• South India: 3–5 Business Days
• Rest of India: 4–7 Business Days
• International Orders: 7–15 Business Days

Delivery timelines are approximate and may vary during festive seasons, weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation. Promotional free shipping offers may be available on selected orders or campaigns.

Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp for easy shipment monitoring.

Packaging Standards

All Velraj products are packed with premium care to protect the fabric texture, zari detailing, and overall garment quality during transit.

Delivery Support

Customers are requested to provide accurate shipping details including mobile number and address to avoid delivery delays or failed attempts.

If delivery is unsuccessful due to incorrect address or customer unavailability, re-shipping charges may apply.

Damaged or Missing Items

If you receive a damaged package or incorrect item, please contact us within 48 hours of delivery with clear photos and order details for prompt assistance.

Contact Information

VELRAJ – IMPRESSO CLOTHING
237/VCTV Main Road,
Sathy Road, Erode – 638003,
India

Phone: +(91) 87788 25289
Email: velrajcotton@gmail.com