Terms & Conditions – Velraj

Welcome to Velraj, a premium traditional wear brand by IMPRESSO CLOTHING, Erode. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

General

Velraj specializes in premium shirts, dhoties, tissue matching sets, and traditional ethnic wear crafted with quality fabrics and elegant workmanship. All products displayed on the website are subject to availability.

We reserve the right to modify product details, pricing, offers, policies, or website content at any time without prior notice.

Product Information

We strive to present product colors, textures, and designs as accurately as possible. However, slight variations may occur due to photographic lighting, screen settings, fabric weaving, zari finish, or handcrafted detailing.

Measurements and fit may have minor variations depending on the fabric and stitching process.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR). Payments must be completed through approved payment methods available on the website.

Velraj reserves the right to cancel any order in case of pricing errors, suspicious transactions, or product unavailability.

Order Confirmation

Once an order is placed successfully, customers will receive an order confirmation through email or phone communication. Orders are processed only after successful payment verification.

Shipping & Delivery

We aim to dispatch orders within the committed timeframe. Delivery timelines may vary depending on location, courier services, festivals, weather conditions, or unforeseen circumstances.

Velraj is not liable for delays caused by third-party logistics providers.

Exchange & Return Policy

Products may be eligible for exchange only if received in damaged condition, incorrect item delivery, or manufacturing defects.

Items must be unused, unwashed, and returned in original packaging with tags intact. Exchange requests should be raised within the specified return period after delivery.

Customized, altered, or worn products are not eligible for return or exchange.

Intellectual Property

All website content including logos, product images, brand names, designs, graphics, and text belong exclusively to Velraj / IMPRESSO CLOTHING and may not be copied, reproduced, or used without written permission.

User Responsibilities

Customers agree not to misuse the website, provide false information, attempt fraudulent transactions, or interfere with website functionality.

Limitation of Liability

Velraj shall not be held responsible for indirect, incidental, or consequential damages arising from the use of our products or website services.

Privacy

Customer information shared with Velraj is handled securely and used only for order processing, communication, and improving customer experience.

Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising shall fall under the jurisdiction of courts located in Erode, Tamil Nadu.

Contact Information

VELRAJ – IMPRESSO CLOTHING
237/VCTV Main Road,
Sathy Road, Erode – 638003,
India

Phone: +(91) 87788 25289
Email: velrajcotton@gmail.com